Join our Trade Program
Apply TodayOur Trade Program offers design professionals and development partners effortless access to curated, design‑forward furnishings with transparent pricing, smooth logistics, and personalized support. Backed by Vida Design’s expertise, we deliver elevated packages, making it easier to bring your vision to life on time and within scope.
Curated by Award Winning Designers
FAQ
Explore answers to the most frequently asked questions about our trade program.
How do I use my discount and when does my discount apply?Â
Once you have been approved and your trade account is activated, you will view your pricing at checkout once all items are added to your cart.
 Do I need to be a licensed designer to apply?Â
No. Developers, asset managers, property managers, procurement teams, and other professionals may qualify with appropriate credentials.
Does the Trade discount apply to sale items?Â
Trade discounts apply to full-price merchandise and select permanent markdowns. They do not apply to limited-time promotions or flash sales.
Can I combine my Trade discount with a promo code?Â
No. Trade discounts cannot be combined with promotional offers. When a promotion is active, the greater discount will apply.
 Do developers and multifamily teams qualify?Â
Yes. We regularly work with multifamily development, ownership, and management teams and offer both Trade and project-based pricing options.
 When should I request project pricing?Â
Project pricing is recommended for:Â
- Multifamily or hospitality projectsÂ
- Large-quantity ordersÂ
- Orders requiring freight, phasing, or special logisticsÂ
How do I order samples?
All available fabric swatches and rug swatches can be requested by Trade Members. Please reach out to your Trade Representative for further details.‌
Is there a minimum order requirement?Â
There is no minimum for standard Trade orders. Project pricing may include minimums depending on scope.
Does Trade pricing mean my order is tax-exempt?Â
No. Trade pricing and tax exemption are separate approvals. Tax exemption requires valid documentation and approval.
Can tax be refunded after an order is placed?Â
No, Tax refunds are not available after an order is placed. We recommend submitting exemption documentation before placing orders.
How long does approval take?Â
Most Trade applications are reviewed within 2–3 business days. Project pricing requests may require additional review.
Do you offer COM?
We do not offer COM at this time.Â
Can Known by Vida revoke Trade access?Â
Yes. Trade access may be revoked for misuse, policy violations, or changes in eligibility.
Trade Program Application
Questions? Connect with Us
Contact our team and get started with dedicated support and service.
Our customer support is available Monday to Friday: 8am-5:30pm CST.
*Approved trade members receive 20% off eligible purchases. Exclusions apply; select styles are not eligible for the trade discount.
