White Glove Delivery
Our White Glove Delivery service is offered for oversized and specialty items, with pricing calculated based on your cart total and reflected at checkout. This service includes:
- A scheduled appointment with a professional two-person delivery team
- Placement of your piece(s) in the room of your choice (up to two flights of stairs)
- Light assembly if needed and remove packaging debris—so your space stays as effortless as your style.
White Glove Delivery: Flat Rates calculated based on pre-tax total for white glove items in cart.
| Merchandise Total | Shipping Charge |
| $999 and under | $199 |
| $1000-$1999 | $249 |
| $1999 + | $379 |
*When your order includes three or more white glove items, you're automatically upgraded to our exclusive Concierge Service ensuring everything arrives together for a seamless, stress-free experience. No need for multiple deliveries, just coordinated care and white-glove attention for an additional $200.
Please note:
- A delivery appointment will be scheduled directly with you via phone, email, or text.
- It is the customer's responsibility to coordinate the delivery window. Unfortunately, we cannot hold deliveries for extended periods.
- If a delivery is not scheduled in a timely manner, it may be returned and subject to a 20% restocking fee.
- Rural or island locations may experience extended delivery timelines due to limited routing.
- Our delivery team cannot move or remove existing furniture. Please ensure a clear and accessible path to your preferred space.
Important:
Please inspect your item thoroughly at the time of delivery. Any damage must be noted on the proof of delivery before signing. A signature is required to complete delivery. If White Glove service is declined, we cannot assume responsibility for any damage during self-assembly.
